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EMS specialized in time-to-market services

Customer Focus Team (CFT)

Strengthening Your Business Through Enhanced Customer Support

Navigating today's fast-paced business landscape requires a reliable Electronic Manufacturing Services (EMS) partner. Sparqtron is committed to providing skilled, knowledgeable, and responsive teams that significantly enhance your operational efficiency. Our Customer Focus Team (CFT) embodies professionalism and brings extensive experience, enabling them to rapidly understand your unique business needs and refine your product strategy. By working closely with the CFT, you gain direct access to our diverse expertise in engineering, production, logistics, and quality management, ensuring your continued market competitiveness.

Customer Focus Team


Your Team at Sparqtron

Upon initiating business engagement with Sparqtron, a dedicated Customer Focus Team (CFT) tailored to support your business is established. This team comprises four essential roles: Program Manager, Project Buyer, Project Engineer, and Production Control staff, as illustrated in the accompanying diagram.

CFT Team Structure and Roles

Customer Focus Team structure

The key responsibilities of the Customer Focus Team members include:

  • Project Manager: Facilitates seamless interaction with Sparqtron, ensuring client satisfaction by understanding requirements and delivering responsive, quality services.
  • Project Engineer: Reviews engineering design data, defines Manufacturing Processing Instructions (MPI), and promptly resolves technical issues.
  • Project Buyer: Manages customer material supply requirements, ensure strategic procument, manage supply supply and demand, supports cost reduction initiatives, and identifies alternative parts sourcing options.
  • Production Controller: Ensures adherence to production timelines for on-time delivery.
  • Together, the CFT operates as a personalized production department, offering unparalleled flexibility to meet diverse client needs.

Personalized Support

Post-engagement, the project manager leads a core team, collaborating with you to provide:

We believe the excellence in customer service
leads to customer satisfaction.

FDA medical regulations for PCB ISO9001 quality standards for PCB manufacturing ISO13485 medical quality standards for medical manufacturing ITAR regulations relating to PCB assembly UL quality safety standard for circuit board assembly IPC industry quality standards for PCB boards


Contact Information: Sparqtron Corporation
Tel: 1-510-657-7198 EXT. 200, eMail: info@sparqtron.com
Address: 5079 Brandin Court, Fremont, California CA 94538, USA
(In Silicon Valley, San Francisco Bay Area, near San Jose, California)


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